Privacy Policy

Last updated on: October 15, 2025

1. Our Commitment to Your Privacy

LifeCraft Solutions Inc. ('we', 'us', 'our') is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect and Why

We collect information to provide and improve our services to you.

  • To Provide Services: When you register, we collect your name and email to create and manage your account, track your course progress, and issue certificates. This is essential for delivering our educational services.
  • For Payment Processing: For paid subscriptions, we use third-party payment processors. We do not store your credit card details; we only receive transaction confirmations and billing information necessary for our records.
  • For Communication: We use your email address to send you important service-related notices, such as account verification, subscription updates, and responses to your support inquiries, as well as optional newsletters.
  • For Analytics and Improvement: We collect non-identifiable data about how you interact with our platform to understand user behaviour, troubleshoot issues, and improve the overall user experience and course offerings.

3. Your Rights Regarding Your Information

Under PIPEDA, you have specific rights concerning your personal information, including:

  1. The right to access your personal information held by us.
  2. The right to request correction of inaccurate or incomplete information.
  3. The right to withdraw consent for the collection, use, or disclosure of your information.
  4. The right to challenge our compliance with PIPEDA.
  5. Data portability (where applicable).
  6. Object to data processing (under certain conditions).
  7. Withdraw consent for data processing at any time.
  8. Lodge a complaint with the Office of the Privacy Commissioner of Canada.

4. Use of Cookies

Our website uses cookies to enhance functionality and improve your experience. Cookies are small text files stored on your device.

  • Necessary Cookies: These are essential for the site to function, enabling features like user login, session management, and security. They cannot be disabled.
  • Analytical Cookies: These help us understand how visitors use our site by collecting anonymous data, which allows us to improve our platform and services.

You can manage your cookie preferences through your browser settings, though disabling some cookies may affect site functionality.

5. Data Security

We implement robust technical and organizational security measures, including encryption and access controls, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure your data remains safe.

6. Data Disclosure

We do not sell your personal data. We may share it with trusted third-party service providers (e.g., payment processors, cloud hosting) who are contractually obligated to protect it. We may also disclose information if required by law.